Refund Policy

1. 14-Day Money-Back Guarantee

You are entitled to a full refund within 14 days of your purchase, in line with Paddle's Buyer Terms (https://www.paddle.com/legal-buyers).

To qualify:

• Your refund request must be submitted within 14 calendar days of purchase.
• You must provide your order number or receipt.
• Refunds will be issued to the same payment method used for the original purchase.

2. Subscriptions

If you cancel a subscription, it will remain active until the end of the current billing period.

Refunds for partial months or unused time may be handled in accordance with Paddle's refund policy.

3. How to Request a Refund

To request a refund, please email [email protected] and include:

• Your order ID
• The email used for purchase
• A brief reason for your request

We typically review refund requests within 2–5 business days.

4. Exceptions

Refunds may not be granted if:

• The request is made more than 14 days after purchase.
• The service has been used extensively or abused.
• Fraudulent or chargeback-related activity is suspected.

5. Operator Information

MetaScrub is owned and operated by Dmitry Ivanov (individual developer).

Contact email: [email protected]

If you have any questions about this policy, please contact us at [email protected].